Where do we ship to?
We ship to Ireland, EU, UK, Rest of World.
How much does shipping cost?
Rate within Ireland for up to one item €7.50, with an additional €5.00 per item thereafter. All Irish orders over €150 are delivered free.
Rate within Europe and the UK for up to one item €12.00 with an additional €5.00 per item thereafter.
Rate to the Rest of World for up to one item €12.00 with an additional €5.00 per item thereafter.
Visit our shipping page for more details.
How long will shipping take?
Ireland: Transit Times: Next Working Day
UK/Northern Ireland: Transit Times: 3/5 Working Days
Europe: Transit Times: 3/5 Working Days
Rest of World: Transit Times: 6/9 Working Days
Visit our shipping policy page for more details.
Hot Knickers Lingerie uses Stripe as our supported method of payment. Stripe is a secure payment system that supports up to 135+ currencies and is responsible for converting currencies. View their payment policy page here. However the currency converter tool below can be used to display prices in Euro / British Pound, this tool is for display purposes only, final orders will be processed via Stripe.
What fabrics are used?
The fabrics are a minimum 85% polyamide and 15% elastane for the main feature fabrics and lace. For more details view our product info page, or check out the description of the product.
Returns & Refunds
Due to the sensitive nature of your lingerie and EU restrictions on such garments Hot Knickers Lingerie cannot offer refunds or exchanges on orders. In the unfortunate event that an item is faulty and never worn please get in touch using our contact page.
Gift wrapping and packaging
All purchases are gift wrapped and in a presentation carrier bag.
I recommend hand washing your lingerie and drying flat. Please don’t use any bleach or excessive heat.
Every garment is handmade just for you, to ensure your garment fits perfectly send in your measurements on our contact page.
How Long will my garment take to make?
All orders are paid for in full before work begins on making your lingerie. This may mean that you have to wait two to four weeks before the order is ready for posting or shipping. So don’t delay in ordering if you need your Hot Knickers Lingerie for a special event.
Another Question not Listed here?
Fill out our contact form here.