Shipping & Refund Policy

Hot Knickers Lingerie uses An Post Registered postal service for all orders.

Shipping rate within Ireland for up to one item €7.50, with an additional €2.50 per item thereafter.

Total €7.50
Transit Times: Next Working Day
Service Features:
Premium Secure Delivery Service
Signature Proof of Delivery
Track & Trace
Allow 3-5 Working Days to Northern Ireland. Inclusive Insurance up to €320.00
Orders within Ireland over €150.00 are delivered free.

Shipping rate within Europe and the UK for up to one item €12.00 with an additional €5.00 per item thereafter.

Total €12.00
Transit Times: 3/5 Working Days
Service Features:
Premium Secure Delivery Service
Track & Trace
Some service elements destination dependent Inclusive Insurance up to €150.00

Shipping rate to the Rest of World for up to one item €12.00 with an additional €5.00 per item thereafter.

Total €12.00
Transit Times: 6/9 Working Days
Service Features:
Premium Secure Delivery Service
Track & Trace
Some service elements destination dependent
Inclusive Insurance up to €35.00
All prices are in Euro

Refund policy

Hot Knickers Lingerie cannot offer refunds or exchanges on orders. In the unfortunate event that an item is faulty and never worn please contact: [email protected] All postage cost are covered by the purchaser. Hot Knickers Lingerie is handmade to order please check with the Size Chart that you have ordered the correct size. If you have any concerns don’t hesitate to get in touch, or visit our FAQ section.

Order details

Hot Knickers Lingerie uses ( Stripe method of payment. Stripe will therefore convert any currencies). All orders are paid for in full before work begins on making your lingerie. This may mean that you have to wait two to four weeks before the order is ready for posting or shipping. So don’t delay in ordering if you need your Hot Knickers Lingerie for a special event. Handmade garments are special and so well worth the wait, you will be notified when the order is dispatched.
Any import duties or taxes are the responsibility of the purchaser.